At Travel Guy 814 Coffee, we are committed to getting your order to you as quickly and safely as possible. Please read our shipping policy carefully.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. We offer the following options:

• Standard Shipping: 5–7 business days
• Express Shipping: 2–3 business days

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times for international orders may vary depending on customs processing.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor your delivery status. Please allow up to 24 hours for tracking information to become active.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, please contact us via our Contact Us page. We will investigate the issue with the carrier and work to resolve it as quickly as possible.

Damaged in Transit

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photographs of the damage. We will arrange a replacement or refund promptly.

Contact Us

For all shipping enquiries, please reach out via our Contact Us page Contact Us or connect with our 24/7 Customer Support AI for quick assistance anytime.